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Founded in 2004 through the initiative of a sole trader DCC International SAGL turned into a limited company in 2009, approaching the international market rapidly with strong innovative and competitive spirit. DCC has its main offices in Switzerland, Lugano area, acting however as European Service Provider.

Our services are available in the following countries: UK and Ireland, Italy, Germany, Austria, Benelux, France, Switzerland. DCC provides best practices and subject matter expertise that focus on maximizing the capabilities to design, develop and implement content to help customers to achieve their audience and marketing objectives.

More efficency and accuracy, fewer costs.

In both, simple and complex business context, we strive to adopt an “holistic” approach in treating digital content. This implies, among others, the use of a corporate methodology, re-use of different sources of information, knowledge and analysis of existing processes in a company, adequate technical know-how through continuous innovation and update, synergy of human and technical resources throughout the overall documentation lifecycle. We adopt a modular service and solution tailored to our customer’s need. The result of this approach is improved quality and results, competitive prices against our competitors.

Consulting, Planning and Delivery of Services

Working in close co-operation with our clients, DCC identifies those content units and process that can best be optimised by our team of experts. In the consulting phase, our team examines the cost-saving potential and sets the objectives for the project with the customer. From there we assist by defining technology requirements, investment, implementation timelines, and develop the route map for the project. We provide consulting in the following areas:

• Design and creation of a multilingual, multicultural interconnected portals.

• Technical Writing

• Aggregation, mapping and data mining of crucial digital content from different sources into a common information platform.

• Creation, localization and dissemination of ontologies for their commercial use via a standardized information infrastructure.

• Language engineering, localisation and translation services

• Quality Assurance services, Proofreading, Post Editing.

• Resource and time management for the promotion SME on the global network.

• Technical documentation, communication and information management

• ERP technical authoring and training

• Change Management